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When the case has escalated

Charge Certificates, Orders of Recovery and Missed PCN Correspondence

If a council PCN has progressed beyond the normal representation stage, do not simply send an ordinary appeal. First identify the enforcement document and the statutory remedy, if any.

Order of recovery

GOV.UK states that if you receive an order of recovery, you generally have 21 days to pay or challenge the court order. If it is ignored, enforcement agents may be instructed.

When a witness statement may be available

For relevant PCN types, GOV.UK lists circumstances such as not receiving the Notice to Owner, making formal representations without receiving a rejection, appealing to a tribunal without receiving a response, or having proof the charge was already paid.

Out-of-time applications

GOV.UK also provides a process for asking for more time to challenge an order of recovery where correspondence was not received or another qualifying problem occurred. The correct forms depend on the type of enforcement and location.

Do not invent a statutory ground. Witness statements and statutory declarations are formal court-process documents. Use them only where the stated ground is true and applicable.

Private parking is different

The council order-of-recovery procedure does not apply to a private parking charge. If a private operator or debt collector is pursuing a charge, identify whether you have received an ordinary demand, a formal letter before claim or actual county-court papers and obtain appropriate advice.